Right Hand Support Services Portfolio

Right Hand Support Services LLC

Administrative Solutions: An RHSS Portfolio

Our Pledge: Administrators You Can Count on Like Your Right Hand.

As Right Hand Support Services, we are committed to providing exceptional administrative support to businesses of all sizes and industries. We believe that every company, regardless of its background or resources, deserves access to high-quality support services that help them thrive. Our mission is to be the go-to partner for businesses seeking reliable, efficient, and personalized support, while fostering a fun and collaborative work environment for our Partners and team members.

Amy DuVall - RHSS President

Amy DuVall is a highly skilled administrative support provider with a diverse background spanning healthcare, business administration, customer service, and private investigation. Her educational foundation was established at Northland Community and Technical College, where she specialized in healthcare and business studies.

Educational Journey:

Amy embarked on her educational journey at Northland Community and Technical College, where she specialized in healthcare and business studies, laying the foundation for her professional pursuits.

Professional Journey:

With over a decade of experience in office management, Amy brings a wealth of expertise in optimizing administrative processes, ensuring seamless operations, and boosting productivity. Her dedication to efficiency and organization has consistently facilitated the smooth functioning of various teams and departments throughout her career.

In addition to her administrative expertise, Amy brings more than ten years of experience in customer service, where she developed strong interpersonal skills and prioritized client satisfaction. She excels in resolving inquiries, addressing concerns, and fostering positive client relationships, prioritizing exceptional service delivery at every opportunity.

Amy's background in private investigation spans five years, equipping her with sharp analytical skills, meticulous attention to detail, and adept problem-solving abilities. These capabilities enable her to conduct thorough research, gather vital information, and provide strategic insights to support decision-making processes effectively.

Honed Skills:

Moreover, Amy is a versatile communicator with strong writing skills. She has utilized her writing prowess to compose music, craft reports, and conduct research, showcasing her ability to convey ideas effectively across various mediums.

Having also ventured into the realm of technology support, Amy demonstrates adaptability and technical acumen in assisting users with troubleshooting issues, resolving technical challenges, and optimizing system performance.

Displaying Grace:

Amy's compassionate nature led her to serve as an in-home caregiver intermittently over the past decade, where she provided personalized care and support to individuals in need, enhancing their quality of life and promoting independence.

Throughout her career, Amy has had the privilege of collaborating with prestigious companies such as Amazon, Carvana, and A. Gold, where she has consistently contributed to their success through her professionalism, dedication, and commitment to excellence.

Right Hand Support Services:

Driven by a passion for service and an unwavering pursuit of excellence, Amy is eager to leverage her multifaceted skills, experiences, and dedication to support your team in achieving organizational goals and surpassing expectations.

View Amy’s resume!

Jasmine Brown - RHSS Founder and CEO

Jasmine Brown is an experienced administrative support provider dedicated to assisting entrepreneurs and small businesses in achieving operational sustainability and success. With a background in Arts Management and Communication from UW-Stevens Point, coupled with extensive experience in various administrative roles, Jasmine brings a unique blend of creativity, organization, and efficiency to every project.

Education and Early Experience:

Jasmine graduated from the University of Wisconsin-Stevens Point in 2021 with a major in Arts Management and a minor in Communication. During her time at UW-Stevens Point, she was deeply involved in campus life, serving on the e-boards of several student organizations such as the Black Student Union, Womxn of Color, Acapella UWSP, and TIFU. These experiences honed her leadership, communication, and organizational skills.

Professional Journey:

Following her university years, Jasmine continued to pursue her passion for diversity and inclusion by working with the University's Diversity College and Access Department. She served as a multicultural resource office worker for the Multicultural Resource Center, where she facilitated programs and initiatives aimed at promoting cultural understanding and inclusivity on campus.

Transitioning into the nonprofit sector, Jasmine held administrative assistant roles at organizations such as the Central Wisconsin Symphony Orchestra, the Next Act Theater, and The Milwaukee Repertory Theater. These positions allowed her to refine her administrative skills while contributing to the vibrant arts and culture scene in Wisconsin.

View Jasmine’s resume!

Venturing into Financial Administration:

Seeking new challenges, Jasmine entered the financial field of gold investing, serving as an administrator and back-end processor for the gold brokerage firm A. Gold. Later, she expanded her administrative expertise by working with Procore and New Canvassing Experience, gaining valuable insights into different industries and business operations.

Launching Right Hand Support Services:

Identifying a gap between administrative support and core business functions, Jasmine founded Right Hand Support Services—a firm dedicated to providing tailored administrative solutions to entrepreneurs and small businesses. Her mission is to bridge this gap by offering personalized, efficient, and reliable administrative support, allowing her partners to focus on driving their businesses forward.

Jasmine is committed to delivering exceptional service, fostering strong relationships, and helping her partners achieve their goals.

The Story of Right Hand Support Services

Although each RHSS team member comes from a diverse and different background they each share experience working as administrators and support providors for the precious metals investing firm, A. Gold.

Starting Right Hand Support Services:

Amy and Jasmine worked together at A. Gold for over half of a year and accelerated in navigating through completion of daily tasks while facilitating a warm and welcoming office environment.

Both specialists began to outgrow their roles as the administrative team expanded, but both specialists were stunted in inbound growth. As they noticed their workload grew but not their compensation or benefits.

A love for diversity and equality worked as the bonding solution for the duo as they continuously experienced devaluation and unconscious bias.

After Jasmine made the difficult decision to leave the company, Amy supported her and followed suit, choosing self-respect over comfortability.

Months later, the team banded together and decided to create a support firm that catered to the underdogs of the corporate world and valued diversity, thus forming what we know now as Right Hand Support Services.

Planting The Seeds for Innovation:

Although the duo didn't part on the best of terms from the firm, it set the tone for two likeminded individuals to venture into the world and help to elicit change.

Tasks Performed at A. Gold:

Office Management
Backend Support
Client Management
Appointment Scheduling
Communication Management
Data Entry
Report Preparation
Postal Service Preparation
Courier Facilitation
Email and Calendar Communication

Skills Used at A. Gold:

Communication
Data Analytic Tools
Market Analysis
Time Management
Documentation
Process Improvement
Inventory Management
Issue Resolution
Team Collaboration
Networking
Adaptability

Amy and Jasmine at the annual AG Holiday Party , 2022

Our Partners

We value our Partners and provide support and resources to ease their business life.

Here's what they think about us!

“Right Hand Support Services maintains the highest ethical standards and confidentiality in handling sensitive information. Their professionalism and discretion instill trust and confidence in their clients, fostering long-term partnerships.”

- Jah B, Aniece Apothecary

“What sets Right Hand Support Services apart is their ability to adapt to the unique needs of each client. They take the time to thoroughly understand a business's requirements and tailor their services accordingly. Their strong communication skills and proactive approach contribute to seamless collaboration and a smooth workflow.”

- Marissa B, Marissa’s Microgreens

“I wholeheartedly recommend Right Hand Support Services and Jasmine Brown for any business in need of reliable administrative support. Their expertise, dedication, and commitment to excellence are unmatched. By partnering with them, you can expect exceptional service that will undoubtedly contribute to the success and growth of your business.”

- Jermaine Allen, Saint Haven Living LLC